Today’s links

• Luxury Kafka: US Immigration on the easiest setting.
• Hey look at this: Delights to delectate.
• Object permanence: Whisky PC; Anitfeatures; Silicon Roundabout; Steampunk Etch-A-Sketch; MLMs as mirror-world organizers.
• Upcoming appearances: Where to find me.
• Recent appearances: Where I’ve been.
• Latest books: You keep readin’ em, I’ll keep writin’ ’em.
• Upcoming books: Like I said, I’ll keep writin’ ’em.
• Colophon: All the rest.

Luxury Kafka (permalink)

Having been through the US immigration process (I got my first work visa more than 25 years ago and became a citizen in 2022), it’s obvious to me that Americans have no idea how weird and tortuous their immigration system is:

https://www.flickr.com/photos/doctorow/52177745821/

As of a couple years ago, Americans’ ignorance of their own immigration system was merely frustrating, as I encountered both squishy liberals and xenophobic conservatives talking about undocumented immigrants and insisting that they should “just follow the rules.” But today, as murderous ICE squads patrol our streets kidnapping people and sending them to concentration camps where they are beaten to death or deported to offshore slave labor prisons, the issue has gone from frustrating to terrifying and enraging.

Let’s be clear: I played the US immigration game on the easiest level. I am relatively affluent – rich enough to afford fancy immigration lawyers with offices on four continents – and I am a native English speaker. This made the immigration system ten thousand times (at a minimum) easier for me than it is for most US immigrants.

There are lots of Americans (who don’t know anything about their own immigration system) who advocate for a “points-based” system that favors rich people and professionals, but America already has this system, because dealing with the immigration process costs tens of thousands of dollars in legal fees, and without a lawyer, it is essentially unnavigable. Same goes for Trump’s “Golden Visa” for rich people – anyone who can afford to pay for one of these is already spending five- or six-figure sums with a white shoe immigration firm.

I’m not quite like those people, though. The typical path to US work visas and eventual immigration is through a corporate employer, who pays the law firm on your behalf (and also ties your residency to your employment, making it risky and expensive to quit your job). I found my own immigration lawyers through a friend’s husband who worked in a fancy investment bank, and it quickly became apparent that immigration firms assume that their clients have extensive administrative support who can drop everything to produce mountains of obscure documents on demand.

There were lots of times over the years when I had to remind my lawyers that I was paying them, not my employer, and that I didn’t have an administrative assistant, so when they gave me 48 hours’ notice to assemble 300 pages of documentation (this happened several times!), it meant that I had to drop everything (that is, the activities that let me pay their gigantic invoices) to fulfill their requests.

When you deal with US immigration authorities, everything is elevated to the highest possible stakes. Every step of every process – work visa, green card, citizenship – comes with forms that you sign, on penalty of perjury, attesting that you have made no mistakes or omissions. A single error constitutes a potential falsification of your paperwork, and can result in deportation – losing your job, your house, your kid’s schooling, everything.

This means that, at every stage, you have to be as comprehensive as possible. This is a photo of my second O-1 (“Alien of Extraordinary Ability”) visa application. It’s 800 pages long:

https://www.flickr.com/photos/doctorow/2242342898/

The next one was 1200 pages long.

Like I say, I became a citizen in 2022 (for some reason, my wife got her citizenship in 2021, even though we applied jointly). At that point, I thought I was done with the process. But then my kid applied to university and was told that she should sign up for FERPA, which is the federal student loan and grant process; she got pretty good grades and there was a chance she could get a couple grand knocked off her tuition. Seemed like a good idea to me.

So we filled in the FERPA paperwork, and partway through, it asks if you are a naturalized citizen, and, if you are, it asks you to upload a copy of your certificate of citizenship. My wife and I both have certificates, but the kid doesn’t – she was naturalized along with my wife in 2021, and while my wife’s certificate was sufficient to get our daughter a passport, it doesn’t actually have the kid’s name on it.

I checked in with our lawyers and was told that the kid couldn’t get her certificate of citizenship until she turned 18, which she did last Tuesday. My calendar reminded me that it was time to fill in her N-600, the form for applying for a certificate of citizenship.

So yesterday, I sat down at the computer, cleared a couple hours, and went to work. I am used to gnarly bureaucratic questions on this kind of paperwork, and I confess I get a small thrill of victory whenever I can bring up an obscure document demanded by the form. For example: I was able to pull up the number of the passport our daughter used to enter the country in 2015, along with the flight number and date. I was able to pull up all three of the numbers that the US immigration service assigned to both my wife and me.

And then, about two hours into this process, I got to this section of the form: “U.S. citizen mother or father’s physical presence.” This section requires me to list every border crossing I made into the USA from the day I was born until the date I became a citizen. That includes, for example, the time when I was two years old and my parents took me to Fort Lauderdale to visit my retired grandparents. This question comes after a screen where you attest that you will not make any omissions or errors, and that any such omission or error will be treated as an attempt to defraud the US immigration system, with the most severe penalties imaginable.

I tried to call the US immigration service’s info line. It is now staffed exclusively by an AI chatbot (thanks, Elon). I tried a dozen times to get the chatbot to put me on the phone with a human who could confirm what I should do about visits to the US that I took more than 50 years ago, when I was two years old. But the chatbot would only offer to text me a link to the online form, which has no guidance on this subject.

Then I tried the online chat, which is also answered by a chatbot. This chatbot only allows you to ask questions that are less than 80 characters long. Eventually, I managed to piece together a complete conversation with the chatbot that conveyed my question, and it gave me a link to the same online form.

But there is an option to escalate the online chat from a bot to a human. So I tried that, and, after repeatedly being prompted to provide my full name and address (home address and mailing address), date of birth, phone number – and disconnected for not typing all this quickly enough – the human eventually pasted in boilerplate telling me to consult an immigration attorney and terminated the chat before I could reply.

Just to be clear here: this is immigration on the easiest setting. I am an affluent native English speaker with access to immigration counsel at a fancy firm.

Imagine instead that you are not as lucky as I am. Imagine that your parents brought you to the USA 60 years ago, and that you’ve been a citizen for more than half a century, but you’re being told that you should carry your certificate of citizenship if you don’t want to be shot in the face or kidnapped to a slave labor camp. Your parents – long dead – never got you that certificate, so you create an online ID with the immigration service and try to complete form N-600. Do you know the date and flight number for the plane you flew to America on when you were three? Do you know your passport number from back then? Do you have all three of each of your dead parents’ numeric immigration identifiers? Can you recover the dates of every border crossing your parents made into the USA from the day they were born until the day they became citizens?

Anyone who says that “immigrants should just follow the rules” has missed the fact that the rules are impossible to follow. I get to do luxury Kafka, the business class version of US immigration Kafka, where you get to board first and nibble from a dish of warm nuts while everyone else shuffles past you, and I’ve given up on getting my daughter’s certificate of citizenship. The alternative – omitting a single American vacation between 1971 and 2022 – could constitute an attempt to defraud the US immigration system, after all.

This was terrible a couple years ago, when the immigration system still had human operators you could reach by sitting on hold for several hours. Today, thanks to a single billionaire’s gleeful cruelty, the system is literally unnavigable, “staffed” by a chatbot that can’t answer basic questions. A timely reminder that the only jobs AI can do are the jobs that no one gives a shit about:

https://pluralistic.net/2025/08/06/unmerchantable-substitute-goods/#customer-disservice

It’s also a timely reminder of the awesome destructive power of a single billionaire. This week, I took a Southwest flight to visit my daughter at college for her 18th birthday, and of course, SWA now charges for bags and seats. Multiple passengers complained bitterly and loudly about this as they boarded (despite the fact that the plane was only half full, many people were given middle seats and banned from moving to empty rows). One woman plaintively called out, “Why does everything get worse all the time?” (Yes, I’m aware of the irony of someone saying that within my earshot):

https://pluralistic.net/2024/10/14/pearl-clutching/#this-toilet-has-no-central-nervous-system

Southwest sucks today because of just one guy: Paul Singer, the billionaire owner of Elliott Investment Management, who bought a stake in SWA and used it to force the board to end open seating and free bag-check, then sold off his stake and disappeared into the sunset, millions richer, leaving behind a pile of shit where a beloved airline once flew:

https://www.forbes.com/sites/suzannerowankelleher/2024/10/24/southwest-airlines-bends-to-activist-investor-restructures-board/

One guy, Elon Musk, took the immigration system from “frustrating and inefficient” to “totally impossible.” That same guy is an avowed white nationalist – and illegal US immigrant who did cheat the immigration system – who sadistically celebrates the unlimited cruelty the immigration system heaps on other immigrants:

https://www.congress.gov/119/meeting/house/118277/documents/HHRG-119-JU13-20250520-SD003.pdf

Again: I’ve got it easy. The people they want to put in concentration camps are doing something a million times harder than anything I’ve had to do to become a US citizen. People sometimes joke about how Americans couldn’t pass the US citizenship test, with its questions about the tortured syntax of the 10th Amendment and the different branches of government. But the US citizenship test is the easy part. That test sits at the center of a bureaucratic maze that no American could find their way through.

Hey look at this (permalink)

• The Big Idea: Justin C. Key https://whatever.scalzi.com/2026/02/05/the-big-idea-justin-c-key/

• Jeff Bezos Just Taught Liberal Elites How Oligarchy Really Works https://www.thebignewsletter.com/p/jeff-bezos-finally-pulls-the-mask

• Yes, Democrats should run on ICE https://www.gelliottmorris.com/p/yes-democrats-should-run-on-ice

• “ICE Out of Our Faces Act” would ban ICE and CBP use of facial recognition https://arstechnica.com/tech-policy/2026/02/ice-out-of-our-faces-act-would-ban-ice-and-cbp-use-of-facial-recognition/

• ‘Ripping’ Clips for YouTube Reaction Videos can Violate the DMCA, Court Rules https://torrentfreak.com/ripping-clips-for-youtube-reaction-videos-can-violate-the-dmca-court-rules/

Object permanence (permalink)

#20yrsago UK nurses want to supply clean blades and cutting advice to self-harmers https://web.archive.org/web/20060206205108/http://www.timesonline.co.uk/article/0,,2087-2025748,00.html

#20yrsago PC built into whisky bottle https://web.archive.org/web/20060210043104/https://metku.net/index.html?sect=view&n=1&path=mods/whiskypc/index_eng

#15yrsago Startups of London’s “Silicon Roundabout” https://www.theguardian.com/technology/2011/feb/06/tech-startup-internet-entrepreneurs

#15yrsago Antifeatures: deliberate, expensive product features that no customer wants https://mako.cc/copyrighteous/antifeatures-at-the-free-technology-academy

#15yrsago Steampunk Etch-a-Sketch https://www.reddit.com/r/pics/comments/erbnf/a_steampunk_etchasketch_we_made_for_a_friend_this/

#10yrsago There’s a secret “black site” in New York where terrorism suspects are tortured for years at a time https://web.archive.org/web/20160205143012/https://theintercept.com/2016/02/05/mahdi-hashi-metropolitan-correctional-center-manhattan-guantanamo-pretrial-solitary-confinement/

#10yrsago Error 53: Apple remotely bricks phones to punish customers for getting independent repairs https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair?CMP=Share_iOSApp_Other

#10yrsago Toronto City Council defies mayor, demands open, neutral municipal broadband https://www.michaelgeist.ca/2016/02/toronto-city-council-sides-with-crtc-in-rejecting-mayor-torys-support-of-bell-appeal/

#5yrsago Amazon’s brutal warehouse “megacycle” https://pluralistic.net/2021/02/05/la-bookseller-royalty/#megacycle

#5yrsago AT&T customer complains…via WSJ ad https://pluralistic.net/2021/02/05/la-bookseller-royalty/#go-aaron-go

#1yrago MLMs are the mirror-world version of community organizing https://pluralistic.net/2025/02/05/power-of-positive-thinking/#the-socialism-of-fools

Upcoming appearances (permalink)

• Salt Lake City: Enshittification at the Utah Museum of Fine Arts (Tanner Humanities Center), Feb 18
  https://tanner.utah.edu/center-events/cory-doctorow/

• Montreal (remote): Fedimtl, Feb 24
  https://fedimtl.ca/

• Victoria: 28th Annual Victoria International Privacy & Security Summit, Mar 3-5
  https://www.rebootcommunications.com/event/vipss2026/

• Berkeley: Bioneers keynote, Mar 27
  https://conference.bioneers.org/

• Berlin: Re:publica, May 18-20
  https://re-publica.com/de/news/rp26-sprecher-cory-doctorow

• Berlin: Enshittification at Otherland Books, May 19
  https://www.otherland-berlin.de/de/event-details/cory-doctorow.html

• Hay-on-Wye: HowTheLightGetsIn, May 22-25
  https://howthelightgetsin.org/festivals/hay/big-ideas-2

Recent appearances (permalink)

• How the Internet Got Worse (Masters in Business)
  https://www.youtube.com/watch?v=auXlkuVhxMo

• Enshittification (Jon Favreau/Offline):
  https://crooked.com/podcast/the-enshittification-of-the-internet-with-cory-doctorow/

• Why Big Tech is a Trap for Independent Creators (Stripper News)
  https://www.youtube.com/watch?v=nmYDyz8AMZ0

• Enshittification (Creative Nonfiction podcast)
  https://brendanomeara.com/episode-507-enshittification-author-cory-doctorow-believes-in-a-new-good-internet/

• Enshittification with Plutopia
  https://plutopia.io/cory-doctorow-enshittification/

Latest books (permalink)

• “Canny Valley”: A limited edition collection of the collages I create for Pluralistic, self-published, September 2025

• “Enshittification: Why Everything Suddenly Got Worse and What to Do About It,” Farrar, Straus, Giroux, October 7 2025
  https://us.macmillan.com/books/9780374619329/enshittification/

• “Picks and Shovels”: a sequel to “Red Team Blues,” about the heroic era of the PC, Tor Books (US), Head of Zeus (UK), February 2025 (https://us.macmillan.com/books/9781250865908/picksandshovels).

• “The Bezzle”: a sequel to “Red Team Blues,” about prison-tech and other grifts, Tor Books (US), Head of Zeus (UK), February 2024 (thebezzle.org).

• “The Lost Cause:” a solarpunk novel of hope in the climate emergency, Tor Books (US), Head of Zeus (UK), November 2023 (http://lost-cause.org).

• “The Internet Con”: A nonfiction book about interoperability and Big Tech (Verso) September 2023 (http://seizethemeansofcomputation.org). Signed copies at Book Soup (https://www.booksoup.com/book/9781804291245).

• “Red Team Blues”: “A grabby, compulsive thriller that will leave you knowing more about how the world works than you did before.” Tor Books http://redteamblues.com.

• “Chokepoint Capitalism: How to Beat Big Tech, Tame Big Content, and Get Artists Paid, with Rebecca Giblin”, on how to unrig the markets for creative labor, Beacon Press/Scribe 2022 https://chokepointcapitalism.com

Upcoming books (permalink)

• “Unauthorized Bread”: a middle-grades graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, 2026

• “Enshittification, Why Everything Suddenly Got Worse and What to Do About It” (the graphic novel), Firstsecond, 2026

• “The Memex Method,” Farrar, Straus, Giroux, 2026

• “The Reverse-Centaur’s Guide to AI,” a short book about being a better AI critic, Farrar, Straus and Giroux, June 2026

Colophon (permalink)

Today’s top sources:

Currently writing: “The Post-American Internet,” a sequel to “Enshittification,” about the better world the rest of us get to have now that Trump has torched America (1023 words today, 23683 total)

• “The Reverse Centaur’s Guide to AI,” a short book for Farrar, Straus and Giroux about being an effective AI critic. LEGAL REVIEW AND COPYEDIT COMPLETE.

• “The Post-American Internet,” a short book about internet policy in the age of Trumpism. PLANNING.

• A Little Brother short story about DIY insulin PLANNING

This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

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“When life gives you SARS, you make sarsaparilla” -Joey “Accordion Guy” DeVilla

READ CAREFULLY: By reading this, you agree, on behalf of your employer, to release me from all obligations and waivers arising from any and all NON-NEGOTIATED agreements, licenses, terms-of-service, shrinkwrap, clickwrap, browsewrap, confidentiality, non-disclosure, non-compete and acceptable use policies (“BOGUS AGREEMENTS”) that I have entered into with your employer, its partners, licensors, agents and assigns, in perpetuity, without prejudice to my ongoing rights and privileges. You further represent that you have the authority to release me from any BOGUS AGREEMENTS on behalf of your employer.

ISSN: 3066-764X

Members of Congress are demanding answers from Meta after it ran advertisements by U.S. Immigration and Customs Enforcement that they say included imagery and music intended to appeal to white nationalists and neo-Nazis.

In a letter sent to Meta CEO Mark Zuckerberg, Reps. Becca Balint, D-Vt., and Pramila Jayapal, D-Wash., questioned how the social media company approved an ad campaign from the Department of Homeland Security featuring the song “We’ll Have Our Home Again,” which is popular in neo-Nazi spaces. The lawmakers urged Meta to cease running the ad campaign on its social media platforms and asked whether the company would commit to ending its digital advertising partnership with DHS.

The Intercept was among the first to report ICE’s use of the song in a paid post recruiting for the agency, which published shortly after an ICE agent fatally shot Renee Good in Minneapolis. In their letter, the members of Congress cite The Intercept’s reporting.

The lawmakers also questioned imagery contained in the ads that extremism researchers said echoes far-right “reclamation” narratives long associated with racist violence and accelerationist ideology.

“Businesses are not on the sideline at this moment and it is important they also know how they are contributing to what is happening in Minnesota and across the country,” said Balint. “A lack of change is not neutrality but complicity.”

Meta did not respond to a request for comment. The Department of Homeland Security, which has not responded to the congressional letter, defended its recruitment messaging in a statement to The Intercept.

DHS spokesperson Tricia McLaughlin rejected comparisons between the ads and extremist propaganda, arguing that criticism of the campaign amounted to an attack on patriotic expression.

“By Reps. Becca Balint and Pramila Jayapal’s standards, every American who posts patriotic imagery on the Fourth of July should be cancelled and labeled a Nazi,” McLaughlin said. “Not everything you dislike is ‘Nazi propaganda.’ DHS will continue to use all tools to communicate with the American people and keep them informed on our historic effort to Make America Safe Again.”

McLaughlin also accused critics of “manufacturing outrage” and said the controversy had contributed to a rise in assaults against ICE personnel. “It’s because of garbage like this we’re seeing a 1,300% increase in assaults against our brave men and women of ICE,” she said.

Related

Judge Censored an ICE Agent’s Face Over “Threats.” His Info Was a Google Search Away.

McLaughlin did not provide evidence to support the claim. Similar assertions by the Trump administration about sharp increases in assaults against immigration agents are not reflected in publicly available data.

The most controversial ad in the campaign was a paid DHS recruitment post that published less than two days after the fatal shooting in Minneapolis. It paired immigration enforcement footage with the song “We’ll Have Our Home Again” by Pine Tree Riots. Popular in neo-Nazi online spaces, the song includes lyrics about reclaiming “our home” by “blood or sweat.” In the ad, it played as a cowboy rode a horse with a B-2 Spirit bomber flying overhead.

After publicly rebuking allegations that the song had neo-Nazi ties, DHS later removed the recruitment post from its official Instagram account, according to a review of the page and reporting by other outlets. The department did not announce the deletion or respond to questions about why it was taken down. DHS did not address the song’s documented circulation in white nationalist spaces or its appearance in the manifesto of a 2023 mass shooter.

The Southern Poverty Law Center’s Hatewatch project has separately documented the song’s origins and circulation within organized white nationalist networks. The song was written and performed by Pine Tree Riots, a group affiliated with the Männerbund, which the SPLC has previously identified as a white nationalist organization. Hatewatch also found that the song has circulated widely in extremist online spaces and appeared in recruitment efforts by far-right groups.

Balint and Jayapal framed the controversy as bigger than a single post. They accuse Meta of profiting from a large-scale digital recruitment campaign relying on themes that would stand out to white nationalists. They questioned what safeguards existed to prevent extremist-linked content from appearing in government advertising, and whether recent changes to Meta’s hate-speech policies allowed the company to run the ads.

The letter details the scale of the recruitment push. According to the lawmakers, DHS spent more than $2.8 million on recruitment ads across Facebook and Instagram between March and December of last year, and paid Meta an additional $500,000 beginning in August. During the first three weeks of last fall’s government shutdown, ICE spent $4.5 million on paid media campaigns, the lawmakers write. The letter also cites reporting showing DHS spent more than $1 million over a 90-day period on “self-deportation” ads targeted at users interested in Latin music, Spanish as a second language, and Mexican cuisine.

Balint and Jayapal argue that such spending has been made possible by an influx of funding for ICE. A decade ago, ICE’s annual budget totaled less than $6 billion. Under new federal appropriations enacted last year, the agency has roughly $85 billion at its disposal, making it the highest-funded law enforcement agency in the United States. According to analysts cited by lawmakers, its budget is bigger than all other federal law enforcement agencies combined.

The lawmakers pointed to what they described as a deterioration in internal oversight and hiring standards, including waived age limits, large signing bonuses, and reports of recruits being rushed into the field without adequate training. They argued that the combination of rapid expansion, aggressive recruitment, and weak platform safeguards poses risks to public safety.

“It is important that we scrutinize how that funding is being used, particularly if it is being used to attract certain demographics for hiring while pushing others to the periphery, or out of our society,” Balint said.

The letter asks Meta to disclose the scope and duration of its advertising agreement with DHS, provide any communications related to the recruitment ads, and explain what restrictions apply to paid government content under its policies.

Meta’s Community Standards prohibit content that promotes dehumanizing speech, harmful stereotypes, or calls for exclusion or segregation targeting people based on protected characteristics, including race, ethnicity, national origin, and immigration status.

The policies also state that Meta removes content historically linked to intimidation or offline violence and applies heightened scrutiny during periods of increased tension or recent violence involving targeted groups. The members of Congress questioned whether those standards were enforced consistently for paid government advertising tied to DHS recruitment.

“There are a whole host of safeguards that should be considered,” Balint said. “But at a minimum, they need to abide by their own community guidelines.”

Related

Deportation, Inc.

Balint said the inquiry is ongoing and could expand beyond the recruitment campaign itself. “I am certainly going to continue looking into how private groups are profiting off of or contributing to the untenable dynamic with ICE that is putting our communities at risk,” she said.

Since the recruitment campaign became the subject of public scrutiny, DHS and ICE have not made additional posts using the same song, imagery, or music across their official social media accounts.

The post Lawmakers Call on Meta to Stop Running ICE Ad Featuring Neo-Nazi Anthem appeared first on The Intercept.